At Quiphire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with Australian privacy laws. We are dedicated to providing you with a transparent and secure experience when engaging with our services.
Information We Collect
We may collect both personal and non-personal information when you interact with Quiphire. This can include, but is not limited to:
- Personal Information: Name, email address, phone number, delivery address, payment details, and other data necessary to fulfill your order or service request.
- Non-Personal Information: IP address, browser type, device information, and browsing patterns on our website.
We gather this information to improve our services, enhance your experience, and fulfill orders effectively.
How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To complete orders for equipment rentals, services, and other products.
- Customer Support: To respond to inquiries, assist with equipment hire, and provide help during or after the rental period.
- Communication: To inform you of product updates, promotions, and important announcements (you can opt-out of these at any time).
- Service Improvement: To enhance the functionality and usability of our website and services.
We only use your data for these stated purposes and ensure that all communications are relevant to the services you’ve requested.
Sharing Your Information
Quiphire will never sell or rent your personal information to third parties. However, we may share your data with trusted third-party partners to:
- Assist with order fulfillment.
- Provide services such as payment processing and delivery.
- Help improve the functionality of our website.
All third parties are bound by strict confidentiality agreements to ensure your information remains secure. In addition, we may disclose your personal information if required by law or to protect our legal rights, safety, or the safety of others.
Data Security
We take the protection of your personal data seriously. To safeguard your information:
- We implement industry-standard security measures to prevent unauthorized access.
- Our website uses SSL (Secure Socket Layer) encryption for secure transactions, especially for payment information.
While we take all reasonable steps to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Access, Correction, and Deletion of Information
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct any inaccuracies in the information we have on file.
- Delete: Request deletion of your personal information, unless retention is required by law.
To make a request, please contact us using the details provided below.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to:
- Personalize your browsing experience.
- Improve site performance.
- Analyze traffic patterns.
You can control cookie settings through your browser. However, please note that disabling cookies may impact your user experience and some website functionality.
Marketing and Promotional Communications
We may send marketing messages and promotional offers to keep you informed about our products and services. You can opt-out of these communications at any time by:
- Following the unsubscribe link in our emails.
- Contacting us directly to request removal from our mailing list.
Third-Party Websites
Our website may contain links to third-party sites that are not operated by Quiphire. We encourage you to review the privacy policies of these sites before sharing any personal information. Quiphire is not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to periodically review this policy to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the personal information we hold, please contact us:
Quiphire
17 Malcolm Road,
Maddington, WA 6109, Australia
Email: support@quiphire.com.au
Phone: 0409 999 224